Summary/Objective: Manages product quality while promoting products, concrete knowledge, and Company image to customers by performing the following duties personally or through subordinate supervisors and subordinates.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Visits job sites, attends pre-pour meetings and calls on customers promoting value-added products, collecting market and job information.
- Supervises and plans for efficient use of materials, equipment and employees.
- Performs ongoing ACI & ASTM concrete and raw materials testing.
- Records test data, applying statistical quality control procedures.
- Evaluates data, writes reports and generates graphs and charts to validate or indicate deviations from existing standards.
- Evaluates existing quality or productions standards and procedures, recommends modifications and leads their implementation.
- Reviews and supervises the work of Concrete Testing Services.
- Trains operating personnel on product quality, features and benefits.
- Advises upper management on product development issues arising from product problems identified through technical support calls with customers.
- Conducts audits and makes ongoing improvements to the Quality Performance System.
- Completes all required paperwork (reports, forms, letters, etc.).
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